Cancellation policy

Right of cancellation

You have the right to cancel your purchase contract concluded with us within fourteen days without stating any reasons.

The cancellation period is fourteen days from the day on which you or a third party named by you, who is not the carrier, has or has taken possession of the goods.

The right of cancellation does not apply to contracts for the delivery of goods that are not prefabricated and for whose manufacture an individual selection or determination by the consumer is decisive or which are clearly tailored to the personal needs of the consumer. This regulation applies in particular to “The Overlandies poptop DIY kit” in all variants and designs.

This kit is only made by order for the individual customer.

The costs incurred up to the time of cancellation of an order or revocation are to be paid by the customer and will be invoiced to him.
If we are entitled to claim damages due to non-fulfilment of the contract by the customer or ineffective cancellation, in particular in the event of non-acceptance of the ordered goods, lump-sum damages amounting to 25% of the agreed purchase price may be claimed, subject to proof of lesser damage.

To exercise your right of cancellation, you must send us (Nino Sittig, Am Weidenrain 13, 95326 Kulmbach, Tel.: 0049-15757975471 E-Mail: contact@theoverlandies.com ) by means of a clear statement (e.g. a letter, fax or e-mail sent by post) about your decision to cancel this contract. You may use the attached model revocation form, which is not mandatory.

In order to comply with the cancellation period, it is sufficient to send the notification of the exercise of the right of cancellation before the end of the cancellation period.

Consequences of cancellation

If you revoke this Agreement, we shall reimburse you for all payments we have received from you, including delivery charges (other than any additional charges arising from your choosing a different method of delivery from the cheapest standard delivery offered by us), immediately and no later than fourteen days from the date on which we receive notice of your revocation of this Agreement. For this refund, we will use the same means of payment that you used for the original transaction, unless expressly agreed otherwise with you; in no event will you be charged for this refund. We may refuse to make any refund until we have received the goods back or until you have provided proof that you have returned the goods, whichever is earlier.

You must return or hand over the goods to us immediately and in any event no later than fourteen days from the date on which you notify us of the cancellation of this agreement. This period shall be deemed to have been observed if you dispatch the goods before the expiry of the fourteen-day period. You shall bear the direct costs of returning the goods. You shall only be liable for any loss in value of the goods if this loss in value is due to handling of the goods that is not necessary for testing their condition, properties and functionality.

Cancellation form

(If you want to cancel the contract, please fill out this form and send it sufficiently stamped to our stated contact address)

• To: Nino Sittig, Am Weidenrain 13, 95326 Kulmbach, Germany
• I/we (*) hereby revoke the contract concluded by me/us (*) for the purchase of the following goods (*)/the provision of the following service (*)
• Ordered on (*)/received on (*)
• Order number or customer number
• Name of the consumer(s)
• Address of the consumer(s)
• Signature of the consumer(s) (only in case of communication on paper)
• Date
  (*) Delete as applicable.

Source: Lawyer Metzler